Returns & Exchanges

• We do not accept returns or exchanges for change of mind.
• If you receive a damaged or incorrect item, you must notify us within 48 hours of delivery.
• Custom or personalized pieces are final sale and cannot be returned or exchanged.

Damaged or Incorrect Items

• If your item arrives damaged or is not what you ordered, email us at [Your Email] within 48 hours with clear photos and your order number.
• If approved, we will offer a replacement (if stock is available) or issue a refund. 

Refunds

• Refunds are only provided for defective or incorrect items.
• Once approved, refunds will be processed within 5-7 business days to the original payment method.
• Shipping charges are non-refundable.

Cancellations

• Orders cannot be canceled once placed, as they are processed immediately.

Important Notes

• Stainless steel is highly durable and resistant to tarnish. However, minor scratches over time are natural and not considered defects.
• Avoid exposure to harsh chemicals, perfumes, or prolonged water contact to maintain your jewelry’s shine.

For any questions, reach out to us on Instagram @parp_